C-26, r. 75 - Regulation respecting the conciliation and arbitration procedure for the accounts of members of the Ordre des conseillers et conseillères d’orientation et des psychoéducateurs et psychoéducatrices du Québec
13.A member who acknowledges having to refund an amount to a client shall deposit the amount with the secretary, who shall then remit it to the client.
In such a case, the arbitration shall pertain only to the amount still in dispute.